🛍️ Ordering & Payment
How do I place an order?
Browse our collection, select your products, and proceed to checkout. You can order as a guest or create an account for faster checkout in the future.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and select local payment options, depending on your region.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but please email us at Call - 8107055669 or email -info@welface.in.within 1 hour of placing your order. We'll do our best to accommodate your request.
🚚 Shipping & Delivery
When will my order ship?
Orders typically ship within 1–2 business days. You’ll receive a confirmation email with tracking information once your order is dispatched.
How can I track my order?
You can also track your order here https://welface.shiprocket.co/tracking
Enter Order ID or AWB Number.
Do you offer international shipping?
Currently, we do not offer international shipping.
How can I update my shipping address or contact details?
Shipping details can only be updated before the order is shipped. please reach out as soon as possible to us at Call - 8107055669 or email -info@welface.in. We are happy to help!
📦 Product Related
Are your products safe for all skin types?
Our formulations are designed to be gentle and effective for a variety of skin types, including sensitive skin. However, we recommend reviewing the ingredient list and performing a patch test before full application.
Are your products cruelty-free and vegan?
Yes. We are proud to be 100% cruelty-free. Many of our products are also vegan — please refer to individual product pages for specific labels.
Do your products contain parabens, sulfates, or synthetic fragrances?
No. We prioritize clean, skin-loving ingredients and avoid harsh chemicals, parabens, sulfates, and synthetic fragrances in all our formulations.
How should I store my skincare products?
Store products in a cool, dry place away from direct sunlight.
🤝 Collaboration Related
How can I contact?
You can reach us at info@welface.in or through our Contact Form.
