Terms of service

Welcome to Welface! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

SECTION 1- General

  • These terms and conditions govern your use of our website, products, and services.

  • By placing an order, you confirm that you have read, understood, and accepted these terms and conditions.

SECTION 2- Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • However, slight variations in color, texture, or appearance may occur due to lighting, screen settings, or batch production differences.

  • We reserve the right to modify or discontinue products without prior notice.

SECTION 3- Eligibility

  • You must be at least 18 years old to place an order on our website.

  • By using the site, you represent and warrant that you have the right and capacity to enter into these terms.

SECTION 4- Orders and Payment

  • Orders are processed once payment is successfully completed via our secure payment gateways.

  • We accept payments through UPI, net banking, debit/credit cards, and other available methods.

  • Prices are inclusive/exclusive of taxes depending on the product and checkout details.

SECTION 5- Shipping

  • Shipping will be done as per our Shipping Policy, which is part of these terms.

  • We are not liable for delays or losses due to courier service disruptions, incorrect addresses, or unforeseen events.

SECTION 6- Returns, Refunds, and Cancellations

  • Returns, refunds, and cancellations are governed by our Return & Refund Policy, which you must review before making a purchase.

  • For hygiene and safety reasons, used or opened skincare products cannot be returned unless defective.

SECTION 7- Intellectual Property

  • All content, logos, images, designs, and text on the website are the property of Welface or licensed to us.

  • You may not reproduce, distribute, or use our content without written permission.

SECTION 8- User Conduct

You agree not to:

  • Violate any applicable laws or regulations.

  • Post harmful, offensive, or misleading content.

  • Attempt to interfere with the website's operation or security.

SECTION 9- Privacy

  • We respect your privacy and handle your personal information as outlined in our Privacy Policy.

  • By using the site, you consent to the collection and use of your data as described.

SECTION 10- Liability

  • Our liability is limited to the amount you paid for the product.

  • We are not liable for indirect, incidental, or consequential damages arising from product use or website access.

SECTION 11- Force Majeure

  • We are not responsible for any delay or failure in fulfilling orders due to events beyond our control such as natural disasters, pandemics, strikes, or supply chain disruptions.

SECTION 12- Governing Law

  • These terms are governed by the laws of India.

  • Any disputes arising from these terms will be subject to the jurisdiction of courts in Jaipur, Rajasthan.

SECTION 13- Amendments

  • We reserve the right to modify these terms and conditions at any time.

  • Changes will be updated on the website and will take effect immediately upon posting.

SECTION 13- Contact Us

If you have questions or concerns regarding Terms of Service, you can contact us at info@welface.in